In an increasingly connected, digital world, enterprise-level healthcare systems have a surprising method for getting data from Point A to Point B: faxing. Providers invest substantial resources to shore up what should be an obsolete approach to communication. Large medical groups that process hundreds of referrals daily take digital data, manually send it via [...]

The promises of healthcare nirvana are by now familiar: continuity of care, physician collaboration, patient engagement, value over volume, and of course cost-effectiveness. What may not be so familiar is the culprit that makes those ideals so hard to achieve, an underlying problem that causes persistent, systemic issues for every stakeholder in healthcare—the blocking [...]